Child Safety Standards

Our position

Child sexual abuse and exploitation (CSAE) is absolutely prohibited on Bamba!. This includes any sexual content involving a minor, any sexualisation of a minor, grooming, solicitation, sextortion, trafficking, and the promotion or normalisation of any of it. There is no context in which this is permitted, no warning, and no second chance.

What we do about it

Every photo and every word posted to the community is checked automatically before it appears - by a word filter, by an image check, and by an AI safety model that examines both text and images. If that check cannot run, the post does not publish. Any angler can report any post or comment, and a reported item is hidden the moment they tap the button, before anyone reviews it. We act on reports within 24 hours.

When we find it

On becoming aware of child sexual abuse material we remove it immediately, terminate the account permanently, preserve what the law requires us to preserve, and report it to the relevant authorities - in South Africa, the South African Police Service, and to the National Center for Missing and Exploited Children where reporting to them applies. We cooperate fully with law enforcement.

How the app is built to reduce the risk

Bamba! has no private messaging of any kind, and never has - there is no direct message, no anonymous chat and no stranger matching, so there is no private channel between an adult and a child. Accounts require an age of at least 13, and photos shared from an under-18 account have faces blurred by default - found on the device, never uploaded to be checked. Location is never published automatically: a saved spot is private unless its owner explicitly shares it, and a place only appears on the community map once three different anglers have independently tagged it.

Reporting a concern

Inside the app, tap the flag on any post or comment. From outside it, email childsafety@bambafish.com and put CHILD SAFETY in the subject line - it is read by a person, not a filter. If a child is in immediate danger, contact the police first: in South Africa, dial 10111, or the Childline national helpline on 116.

Who to contact about these standards

Questions about how we apply this policy, including from regulators, platforms and researchers, can be sent to childsafety@bambafish.com and will be answered by our designated child safety contact.